Returns & Exchanges

At Cape Coffee Beans, we want you to be fully satisfied with your brewing experience. If you are not happy with your purchase, we offer a straightforward return process for all our coffee equipment and non-perishable goods within 30 days.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and the reason for your return to initiate the request.

• 2.
  Prepare the Package

  Ensure the items are unused, in their original packaging, and securely packed to prevent damage during transit.

• 3.
  Ship the Item

  Send the package back to our Cape Town warehouse using a trackable courier service of your choice.

• 4.
  Receive Refund

  Once we inspect the returned items, we will process your refund or store credit within 3-5 business days.